Contact us

Response times

We handle requests in order of receipt, while accounting for legitimate deadlines tied to administrative dates.

Email: we aim for a first reply within 2 business days (excluding holidays and exceptional volume).

Voicemail: callback within the same timeframe when possible.

For structured follow-up after a mandate, the client portal is the preferred channel when it is enabled for your file.

Mon - Fri (8:00 AM - 5:00 PM) | UTC-5

81, Tombalbaye, Kinshasa/Gombe. Ref: Huileries crossing - Tombalbaye / Reine de la paix building, 3rd floor, office A3. Opposite INRB